(This page contains a running list of hotels and is updated frequently. All Go and Do Good® directory listing fees were waived for this article).
In 2020, the global travel industry was hit with unprecedented closures, layoffs and financial strain due to the COVID-19 pandemic. People around the world cancelled travel plans, leaving hotels scrambling to follow guidelines yet also safely reopen when possible.
As a lover of hotels, I wanted to help however I could. As I researched, I began to stumble upon hotels that were doing good works for their employees or their community in light of the extreme setbacks that the pandemic has caused them to face. Then, it hit me: I began to create a resource that gave these good hotels a place to stand out for their good works during these difficult times.
It was a project of love to create this list of hotels that are giving back so generously during a time of so much need in our country. Once travel resumes in full or travelers become comfortable again, please consider these hotels that gave back to their community in a big way when it was most needed:
Arizona: Hotel Valley Ho // Due to temporary furloughs during COVID-19, the Hotel Valley Ho team provided care packages for their employees that included essential items ranging from produce to snacks, meat, and toilet paper. In May 2020, the Hotel Valley Ho team put on a donation-based car wash where all donations went towards the fund for the hotel’s furloughed employees. The staff came out on a weekend and personally washed several dozen cars to raise money.
California: The Hotel Carmel // Classic Hotels & Resorts, one of which is The Hotel Carmel, is donating 500 room nights to honor healthcare workers fighting on the front lines of COVID-19. Nominations have already been received and accepted for these 2-night package giveaways, a way that Classic Hotels & Resorts felt they could give back best to healthcare heroes on the frontlines of COVID-19.
Colorado: SCP Hotel // During COVID-19, the southern Colorado Springs hotel offered $55 rooms for people working on the front lines of the pandemic. SCP Hotel in Colorado Springs on South Circle Drive is offering rooms at a 50% discount, which comes out to $55 per night. The offer is for nurses, doctors, first responders, and any others working on the front line.
Idaho: Grove Hotel // Grove Hotel in downtown Boise, Idaho is offering complimentary wedding packages to ten couples who are unable to hold their wedding or have been otherwise affected by COVID-19. In lieu of payment, the hotel asks couples and wedding guests to bring canned food donations for The Idaho Foodbank. As the largest food bank and distributor of free food assistance in the state, the Idaho Foodbank is working through an increase in food demand across Idaho.
Illinois: Hotel Essex // Hotel Essex in Chicago, IL is making its 274 rooms available to first responders worried about possibly taking the COVID-19 virus home to their families. Mayor Lori Lightfoot of Chicago, IL said the city is paying for the rooms at Hotel Essex to give first responders a safe place to stay during the coronavirus outbreak. The hotel rooms will not be used for first responders who are sick, but rather to provide them a place to rest away from their go families, if they are worried about possibly transmitting the virus to their loved ones.
Indiana: Alexander Hotel // Alexander Hotel has served as a satellite kitchen for Second Helpings since late March and now the effort has expanded to offer free accommodations for Indianapolis-area medical workers, including doctors, nurses, and first responders. The CityWay located property offers extended-stay one-bedroom studios which include a refrigerator, stove, microwave and dishwasher, all of which will be paid for by the Buckingham Foundation through the end of April. “Buckingham Foundation initiated this mission to give back to the local medical community after considering the physical and mental strain experienced by these heroes who are altruistically serving those affected by the COVID-19 crisis,” said Barry Cockrum, general manager of The Alexander. “We are honored to offer this support, while continuing to serve as a Satellite Kitchen for Second Helpings.”
Kentucky: The Galt House Hotel // The Galt House Hotel, part of Al J. Schneider Company (AJS Hotels), has gone to great lengths to give back during the COVID-19 pandemic. AJS Hotels established a complimentary food pantry for furloughed workers providing an assortment of fresh fruits and vegetables, soups, milk, household goods, and other essential items. Additionally, Now through August, Walker’s Exchange and Jockey Silks, two restaurants in The Galt House Hotel, are donating 10 percent of all proceeds to A Recipe to End Hunger, a Louisville-based non-profit dedicated to ending childhood hunger in our community.
Maryland: Inn at Perry Cabin // When Inn at Perry Cabin had to temporarily close and furlough some employees due to COVID-19, this iconic Maryland hotel took it upon themselves to focus on doing good for their local community. Their culinary team partnered with Feed The Front-MES to feed Front Line staff (heroes as they call them) every Friday for lunch. Some of their efforts included feeding the entire day shift staff at their local hospital a few times. In partnership Great Gourmet, their culinary team graciously prepared and delivered 275 Maryland Crab Cakes to the day shift staff at the Easton Hospital.
Michigan: Chateau Chantal Winery & Inn // Chateau Chantal Winery and Inn on Old Mission Peninsula just completed a month of contributions to local organizations providing COVID-19 related relief via a donation of 15% of their online sales during April in 2020. The company provided $6,567 worth of contributions to the following organizations: The Good Bowl Hospitality Worker Relief Fund, Northwest Michigan Health Services, NMCAA Meals on Wheels and The Crosshatch Artist Emergency Fund.
Nevada: During their recent closure, the team at The Venetian and Las Vegas Sands worked behind the scenes to help jump-start community efforts for those affected by COVID-19 pandemic. In May, they created 17,000 boxed meals to assist when a local homeless relief organization had to close their kitchen during the crisis. The kits included daily “messages of LOVE” from their Team Members and past guests. In April, they contributed to 20,000 “Direct Care to Kids” supply kits with critical soap for local families most in need during the crisis. As the community was dealing with a critical shortage of PPE in March, Las Vegas Sands donated more than two million surgical masks and 20,000 protective suits to healthcare professionals and first responders. The Venetian donated thousands of pounds of food, or the equivalent to 56,723 meals, to Three Square food bank. In addition, they provided local non-profits going, we provided 55,000 bottles of water, 150 cases of dry food, and even nearly 6,000 rolls of toilet paper. They have since announced a new, innovative recycling program to keep face makes out of local landfills.
New Jersey: Upon closure, Borgata distributed more than 35,000 pounds of fresh food – an estimated 30,000 meals – to local charities, including The Boys & Girls of Atlantic City and The Community FoodBank of NJ. In addition, Borgata made a monetary donation to The Community FoodBank of NJ – an investment that provided nearly 24,000 meals to the local community and casino employees. Borgata’s Culinary Team prepared 150 meals for local health heroes working the overnight shifts of Shore Medical Center in Somers Point and the AtlantiCare Regional Medical Center in AC. Also, Borgata’s Pastry Team created nearly 100 chocolate bunnies and baskets for The Boys & Girls Club of Atlantic City to distribute throughout the community in celebration of the Easter holiday.
New York: Four Seasons Hotel New York // Four Seasons Hotel New York donated more than 13,000 complimentary overnight stays from April 2nd to June 30th, 2020 to safely accommodate hundreds of doctors, nurses, PAs, paramedics and EMTs on the frontlines of the COVID-19 pandemic. Following the departure of their last group of medical personnel on June 30th,the medical stay program has now concluded. Four Seasons Hotel New York is now temporarily closed to undergo deep-cleaning and sanitization as it prepares to safely welcome guests once again as of October 15th. Through the Four Seasons Lead With Care program, the Hotel will implement enhanced health and safety measures, cleaning procedures, employee training, additional food handling protocols, and enhancements to ventilation systems and other back-of-the-house operations to ensure the safest possible environment for guests and employees.
North Carolina: The Aerie Bed & Breakfast // Family-owned and operated and despite being newly opened, The Aerie’s owners are offering health care workers who need a clean place to stay to keep from infecting their families a room. Additionally, an employee of The Aerie has started making masks for members of the New Bern community who need one. To-date, she has made over 100 masks.
Pennsylvania: The Logan Hotel // The Logan Hotel was thrilled to offer complimentary wedding ceremonies in their outdoor courtyard to wedding couple’s whose original plans were impacted by COVID-19 throughout May and June. The Logan provided a safe and socially distant space for the couples to say I Do and partnered with local photographer Philip Gabriel Photography who generously donated free photos to the couple of their wedding ceremonies.
Rhode Island: OHMCollection // OHMCollection, offering iconic New England resort experiences, in partnership with Ocean House Fund for Charitable Giving have announced that the food truck, Off the Menu, would be delivering and distributing complimentary lunches to local children 16 and under. In addition, The Ocean House Fund will be contributing more than $20,000 to food pantries and other nonprofit organizations in its communities to help children and families during this challenging time.
South Carolina: Belmond Charleston Place // In conjunction with their partnership with Charleston Chefs Feed the Need to provide meals to the city’s neediest, Belmond Charleston Place will join the COVID-19 fight by partnering with local farmers and fishermen to put together donated grocery bags for out-of-work hospitality and food & beverage workers.
Texas: Miraval Austin // Miraval Austin is donating the organic produce from its 10-acre farm to its furloughed staff. Each week, the farm team harvests onions, collard greens, beets, carrots, chard, lettuce, and other vegetables, and gathers eggs from its hens and ducks, then invites staff members to pick everything up while practicing social distancing.
Virginia: Primland // The gem of the Virginia Highlands, Primland provided more than 2400 lunches to students and staff in the community for the eight weeks in 2020 when schools and businesses were shuttered. They additionally helped raise over $61,000 through their Primland Cares Auction for their employee relief fund, which benefits staff members who were impacted by their temporary closing.
Washington, D.C.: the LINE DC // the LINE DC has converted its lobby into a pickup location for Friends & Family Meal, an organization that collects food from restaurants and overstock from suppliers. Hospitality workers who have lost their jobs due to COVID-19 impacts are able to pick up free bags of groceries at their DC location.
Washington State: Cedarbrook Lodge// Cedarbrook Lodge partnered with Columbia Hospitality and Operation Sack Lunch’s Food In Motion (FIM) program to deliver hot, nutritious meals to those in need across South King County. The FIM program will serve over 2,500 people per day thanks to help from local partners and volunteers. By donating Copperleaf’s kitchen facilities, Cedarbrook Lodge was able to give back to the community while creating additional jobs for previously furloughed Columbia Hospitality team members.
If you know of a hotel that is giving back during the COVID-19 pandemic this is not included on this list, please contact Meg at firstname.lastname@example.org.